Outbounders is looking for Virtual assistant for our existing client in real estate oriented campaign.
- Respond to customer support requests through Zendesk (training provided)
- Answer inquiries by clarifying desired information; locating and providing information
- Maintain customer information in Zendesk database
- Direct customer support calls to appropriate department
- Take thorough messages of customer needs through Zendesk Voice
- Thorough understanding of customer service principles and practices
- Clear articulation in writing and on the phone
- Excellent phone skills
- Good data entry and typing skills
- Problem analysis and problem solving
- Attention to detail
- Fast learner
You may visit us to be process immediately.
Recruitment hours: Mon- Fri 8:00pm – 12:00MN
Address: CRMWorksAsia Office, Crown 7 Centre, Juan Luna Ave., Cebu City
**We are located next to The Gallery and IPI in Mabolo
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To apply for this job please visit the following URL: http://www.cebujobs.ph/jobs/details/virtual-assistant-office-based-at-outbounderscom →