Kick start your 2014 with a refreshing take on your career path and a great company!
Why choose us?
Our unique culture has made Clicking Labs, and its subsidiaries (including this very job site) one of the best places to work in Cebu and in the Philippines. Our progressive and creative atmosphere is unique in the Philippines but very much in line with making the work environment a happy and productive place for career-oriented minds.
Situated in the heart of metro Cebu, our office is easily accessible and convenient with a wide variety of food stalls and enjoyable restaurants open around the clock. We value and foster our personnel and make it a priority to attract select Cebu’s top IT and Sales talent.
We hire for attitude; we train for skills
Are you up for a new challenge?
The role of the Customer Service Representative cannot be overstated. As a CSR, you play a key role in helping the company retain and grow the business through your ability to provide high quality customer service, and enhance the customer's experience through your knowledge of the company's products and services.
You will be:
- handling Customer Service Support through calls, chats, and emails.
- assisting customers with any product/services related inquiries and issues
- delighting customers by providing an excellent customer service experience
- working in an e-commerce support-focused environment
As a CSR, you must:
- be at least college level
- have good English communication and call handling skills
- know how to manage time
- be a team player
- be results oriented and enjoy the challenge of meeting and exceeding goals
- be able to work under pressure and deliver set goals
- be willing to work graveyard shifts
- be computer literate
- have a strong client-focused mindset
- stay composed, level-headed, and resilient
- possess organizational skills and be able to multi-task
Knowledge in Social Media Platforms is a plus
GET HIRED & ENJOY THE FOLLOWING PERKS:
- Everyday is a FREE Lunch Day!
- Family-oriented working environment
- Career growth
- Health Coverage
To apply for this job please visit the following URL: http://www.cebujobs.ph/jobs/details/clickinglabs-customer-service-representative-ecommerce →